{"id":175,"date":"2023-05-05T11:35:38","date_gmt":"2023-05-05T11:35:38","guid":{"rendered":"https:\/\/www.nappytalia.it\/africa\/?page_id=175"},"modified":"2026-09-02T09:15:42","modified_gmt":"2026-09-02T09:15:42","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/www.nappytalia.it\/africa\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"<div class=\"row\" style=\"max-width:1400px\" id=\"row-1771777669\">\n\n\t<div id=\"col-1737587628\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner text-center\"  >\n\t\t\t\n\t\t\t\n\t<section class=\"section\" id=\"section_573238642\">\n\t\t<div class=\"bg section-bg fill bg-fill  bg-loaded\" >\n\n\t\t\t\n\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row row-collapse\"  id=\"row-1668044231\">\n\n\t<div id=\"col-1832783493\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner dark\"  >\n\t\t\t\n\t\t\t\n<h2><span style=\"font-size: 130%;\">SHIPPING POLICY<\/span><\/h2>\n\t<div id=\"gap-365852846\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-365852846 {\n  padding-top: 19px;\n}\n<\/style>\n\t<\/div>\n\t\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_573238642 {\n  padding-top: 80px;\n  padding-bottom: 80px;\n}\n#section_573238642 .ux-shape-divider--top svg {\n  height: 150px;\n  --divider-top-width: 100%;\n}\n#section_573238642 .ux-shape-divider--bottom svg {\n  height: 150px;\n  --divider-width: 100%;\n}\n<\/style>\n\t<\/section>\n\t\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1737587628 > .col-inner {\n  margin: 40px 0px 40px 0px;\n  border-radius: 20px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n<style>\n#row-1771777669 > .col > .col-inner {\n  padding: 20px 20px 20px 20px;\n  background-color: #871e9d;\n}\n<\/style>\n<\/div>\n<div class=\"row row-collapse\"  id=\"row-1729225036\">\n\n\t<div id=\"col-1414173767\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n<div style=\"max-width: 950px; margin: 0 auto; padding: 20px 20px 45px; color: #555555; font-size: 17px; line-height: 1.7;\">\n<h2 style=\"color: #8e24aa; font-size: 28px; font-weight: 800; margin: 25px 0 15px;\">DELIVERY WITHIN GHANA<\/h2>\n<p>Nappytalia Cosmetics delivers across Ghana.<\/p>\n<p>Delivery fees are paid by the customer and may vary depending on the delivery location and courier service used.<\/p>\n<p>Delivery times may vary depending on your location, product availability and courier availability. Once your order has been prepared, our team will provide the relevant delivery information.<\/p>\n<p>Please make sure your name, phone number and delivery address are correct when placing your order.<\/p>\n<h2 style=\"color: #8e24aa; font-size: 28px; font-weight: 800; margin: 35px 0 15px;\">INTERNATIONAL SHIPPING<\/h2>\n<p>Yes. Nappytalia Cosmetics can ship selected orders internationally from Ghana, including to the United States and Europe.<\/p>\n<p>International shipping costs are paid by the customer and depend on the destination, parcel weight and courier charges.<\/p>\n<p>Please contact us before placing an international order so that we can confirm product availability and provide a shipping quotation.<\/p>\n<h2 style=\"color: #8e24aa; font-size: 28px; font-weight: 800; margin: 35px 0 15px;\">ORDERS TO EUROPE<\/h2>\n<p>Customers based in Europe can order directly from our European website, where products are already available for European delivery.<\/p>\n<p>If you choose to order products directly from Ghana instead, the order will be treated as an international shipment.<\/p>\n<p>International shipping costs are the responsibility of the customer, and the shipment may also be subject to customs duties, import taxes or other charges upon arrival.<\/p>\n<p>Any customs duties, import taxes or local fees imposed by the destination country are the responsibility of the recipient.<\/p>\n<h2 style=\"color: #8e24aa; font-size: 28px; font-weight: 800; margin: 35px 0 15px;\">ORDERS TO THE UNITED STATES<\/h2>\n<p>We can ship products from Ghana to the United States.<\/p>\n<p>Shipping costs are calculated according to the destination, parcel size or weight and courier service and are paid by the customer.<\/p>\n<p>The recipient is responsible for any customs duties, import taxes or additional charges that may be applied by the destination country or carrier.<\/p>\n<h2 style=\"color: #8e24aa; font-size: 28px; font-weight: 800; margin: 35px 0 15px;\">CUSTOMS &amp; IMPORT DUTIES<\/h2>\n<p>For international orders, the customer is responsible for ensuring that the products ordered can legally be imported into their country.<\/p>\n<p>International shipments may be subject to customs duties, taxes, clearance fees or other charges once they arrive in the destination country.<\/p>\n<p>These charges are not included in the product price or shipping fee unless explicitly stated and must be paid by the recipient.<\/p>\n<p>Nappytalia Cosmetics does not control customs charges and cannot guarantee whether or how much a customer may be charged.<\/p>\n<p>Customs procedures may also cause delays beyond the estimated delivery time.<\/p>\n<h2 style=\"color: #8e24aa; font-size: 28px; font-weight: 800; margin: 35px 0 15px;\">DELIVERY ISSUES<\/h2>\n<p>Once an order has been handed over to the courier, delivery times may be affected by circumstances outside our control.<\/p>\n<p>If there is an issue with your delivery, please contact us with your full name and order details so that we can assist you.<\/p>\n<h2 style=\"color: #8e24aa; font-size: 28px; font-weight: 800; margin: 35px 0 15px;\">NEED HELP?<\/h2>\n<p>For questions about products, orders, delivery, salon services or appointments, you can contact the Nappytalia team:<\/p>\n<p style=\"margin: 8px 0;\"><strong>WhatsApp:<\/strong><br \/>\n<a style=\"color: #8e24aa; text-decoration: none; font-weight: 600;\" href=\"https:\/\/wa.me\/233201160403?text=Hi%20Nappytalia%21%20I%27m%20contacting%20you%20from%20the%20Ghana%20website.\" target=\"_blank\" rel=\"noopener\"><br \/>\n+233 20 116 0403<br \/>\n<\/a><\/p>\n<p style=\"margin: 8px 0;\"><strong>Products &amp; Orders:<\/strong><br \/>\n<a style=\"color: #8e24aa; text-decoration: none; font-weight: 600;\" href=\"mailto:info@nappytalia.it\"><br \/>\ninfo@nappytalia.it<br \/>\n<\/a><\/p>\n<p style=\"margin: 8px 0;\"><strong>Salon &amp; Appointments:<\/strong><br \/>\n<a style=\"color: #8e24aa; text-decoration: none; font-weight: 600;\" href=\"mailto:nappytaliasalon@gmail.com\"><br \/>\nnappytaliasalon@gmail.com<br \/>\n<\/a><\/p>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blank.php","meta":{"footnotes":""},"class_list":["post-175","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.nappytalia.it\/africa\/wp-json\/wp\/v2\/pages\/175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nappytalia.it\/africa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nappytalia.it\/africa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nappytalia.it\/africa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nappytalia.it\/africa\/wp-json\/wp\/v2\/comments?post=175"}],"version-history":[{"count":4,"href":"https:\/\/www.nappytalia.it\/africa\/wp-json\/wp\/v2\/pages\/175\/revisions"}],"predecessor-version":[{"id":624,"href":"https:\/\/www.nappytalia.it\/africa\/wp-json\/wp\/v2\/pages\/175\/revisions\/624"}],"wp:attachment":[{"href":"https:\/\/www.nappytalia.it\/africa\/wp-json\/wp\/v2\/media?parent=175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}